Hive
Tianna Chan has extensive work experience in various customer experience roles. Tianna is currently serving as the VP of Customer Experience at Hive since April 2022. Prior to this, they were the Head of Customer Experience at Hive from June 2021 to March 2022. Before joining Hive, Tianna co-founded Customer Stories in February 2017, where they held a leadership position. Tianna also worked as the Head of Global Ops at REKKI from November 2017 to June 2021. In addition, Tianna has experience as the Head of Customer Operations at Lantum from November 2014 to November 2017 and as a Content Editor at Grouptree from March 2014 to November 2014.
Tianna Chan attended the University of Sussex from 2010 to 2013, where they obtained a Bachelor of Arts degree. The specific field of study is not provided.
Hive
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Hive stores and ships products for small and medium-sized online merchants the next day. The company's multichannel integrations, D2C and B2B orders, custom packaging, and smooth return handling will help to optimize the operations. It integrates with over fifteen delivery carriers and inventory is automatically distributed between fivefulfillment centers to save money and time.Hive was founded in 2020 and is based in Berlin Germany.