Mehrdad Behnam Nia

Head Of Customer Support at HiWEB

Mehrdad Behnam Nia has extensive experience in customer and technical support roles. Mehrdad started their career with Pars Pardaz Aseman as a Senior Network Technician from June 2016 to December 2016. Later, they joined HiWEB where they held various positions, starting as a Technical Support Expert from January 2016 to January 2017, then they became a Technical Support Team Leader from January 2017 to February 2019. After that, they were promoted to the role of Technical Support Supervisor from February 2019 to March 2020. Currently, Mehrdad is working at HiWEB as the Head of Customer Support, a position they assumed in March 2020. In this role, they focus on setting customer support standards, shaping business propositions, and driving overall departmental performance. Mehrdad also prioritizes people management, performance management, and talent agendas to deliver excellent customer support.

Mehrdad Behnam Nia has pursued a Bachelor's degree in Information Technology from Payame Noor University. Mehrdad obtained this degree through distance education at Payame Noor University.

Location

Tehran, Islamic Republic of Iran

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HiWEB

Founded in 2003, Dade Gostar e Asr e Novin under brand name of HiWEB is providing communication services in more than 450 cities all around Iran. Offering a wide range of innovative telecommunication services, HiWEB has always tried to bring satisfaction to its customers. Obtaining Fixed Communication Provider (FCP) licence in 2016 and trunked radio licence in 2015 by Communication Regulatory Authority, HiWEB is aiming to create value for its business and public customers. In 2016 HiWEB was awarded the country's largest communication network contract from the Ministry of Communication and Information Technology of Iran to exclusively provide high speed internet service over 4G to more than 25000 villages in Iran. With the support of more than 750 of expert employees and by relying on technical capabilities, HiWEB is committed to its organizational values of customer focus and innovation and strives to provide its customers with worthy and reliable services. As reported by Hiweb Public Relations, The stock market of Dadeh-Gostar-e-Asr-e-Novin shares with the های‌وب symbol is in the final stage, and its shares will be available on the Tehran Stock Exchange soon. On February 26, 2017 Hiweb received the approval of the Exchange Board Directors for participation in the stock exchange. Hiweb, as the holder of FCP and FWA licenses, public radio broadcasts, the principle agreement of MVNO, and the establishment and operation of a wireless network to provide wholesale services at the form of a consortium from Regulatory and Radio communication Organization, Will begin initial public offering in stock market soon. The Hiweb Public Meeting will be held on September 10 at the Spinase Palace Hotel in Tehran.