Hong Kong Exchanges and Clearing
Jeffrey Lam is the Head of Client Services at Hong Kong Exchanges and Clearing Limited (HKEX) where Jeffrey leads a team of 30 staff in overseeing various client portals, hotlines, reporting systems, and day-to-day interaction channels. With a background in internal audit and operations project management at major financial institutions such as Barclays Investment Bank, Goldman Sachs, and Morgan Stanley, Jeffrey is experienced in improving service quality, efficiency, and customer experience throughout the client journey. Jeffrey holds a Bachelor of Science degree in Mathematics and Statistics from The Chinese University of Hong Kong.
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Hong Kong Exchanges and Clearing
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Hong Kong Exchanges and Clearing Limited is principally engaged in the operation of stock exchanges. The Company operates through five business segments. The Cash segment includes various equity products traded on the Cash Market platforms, the Shanghai Stock Exchange and the Shenzhen Stock Exchange. The Equity and Financial Derivatives segment includes derivatives products traded on Hong Kong Futures Exchange Limited (HKFE) and the Stock Exchange of Hong Kong Limited (SEHK) and other related activities. The Commodities segment includes the operations of the London Metal Exchange (LME). The Clearing segment includes the operations of various clearing houses, such as Hong Kong Securities Clearing Company Limited, the SEHK Options Clearing House Limited, HKFE Clearing Corporation Limited, over the counter (OTC) Clearing Hong Kong Limited and LME Clear Limited. The Platform and Infrastructure segment provides users with access to the platform and infrastructure of the Company.