Hootsuite
Margherita Zamponi currently serves as Senior Manager of Social Commerce at Heyday by Hootsuite since March 2022, and has been with Hootsuite since December 2016 in the role of Manager, Self-Serve Ads, focusing on enhancing adoption, customer base, and revenues for advertising services. Previously, Margherita held the position of Head of Customer Service for AdEspresso by Hootsuite from January 2013 to December 2016, where responsibilities included managing a team dedicated to improving user advertising outcomes. Margherita also has experience as a Customer Success Manager and Marketing Advisor for Facebook, analyzing support performance and customer marketing efforts. The academic background includes a Laurea in Statistics and Computing from the University of Rome La Sapienza.
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Hootsuite
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Hootsuite helps customers harness the power of social to ignite their brand and business. As the global leader in social media management, Hootsuite powers social media for brands and organizations around the world, from the smallest businesses to the largest enterprises. Hootsuite’s unparalleled expertise in social media management, social insights, employee advocacy, and social customer care empowers organizations to strategically grow their brands, businesses, and customer relationships with social media.