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Michelle Mak

Escalation Incident Support Specialist at Hootsuite

Michelle Mak is an experienced professional in the fields of technical support and software development, currently serving as a Tier 2 Support Specialist at Hootsuite since April 2021. Prior roles include Product Support Specialist III and Product Support Specialist II at ZE PowerGroup, and a Validation Engineer Intern at ANIWEAR Co. Ltd., where advancements in cardiac physiology were explored. Additional experience as an Android Developer at UBC BEST focused on enhancing medical technology applications, while work involvement at UBC Centre for Teaching, Learning and Technology provided essential support for online learning platforms. Early career roles included a Service Quality Analyst at ZE PowerGroup and a receptionist at Fair-Rack Electrical Asia. Michelle holds a Bachelor’s degree in Biomedical Engineering from UBC and has also gained international experience at the University of Sydney.

Location

Vancouver, Canada

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Hootsuite

38 followers

Hootsuite helps customers harness the power of social to ignite their brand and business. As the global leader in social media management, Hootsuite powers social media for brands and organizations around the world, from the smallest businesses to the largest enterprises. Hootsuite’s unparalleled expertise in social media management, social insights, employee advocacy, and social customer care empowers organizations to strategically grow their brands, businesses, and customer relationships with social media.


Headquarters

Vancouver, Canada

Employees

1,001-5,000

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