NW

Nathan Wong

Escalation Incident Support Specialist at Hootsuite

Nathan Wong is an experienced professional with a diverse background in customer support, graphic design, account management, and operations. Currently serving as an Enterprise Customer Support Advocate II at Hootsuite since April 2019, Nathan has developed expertise in addressing client needs and enhancing user experiences. In addition to this role, Nathan has operated as a Freelance Graphic Designer at KP Designs since 2015, specializing in graphics for textiles. Previous positions include Production Specialist at Coastal Reign Printing Ltd, Account Manager at Boardroom | Alliance Mercantile, and Screenprinting Graphic Coordinator at Stitches Creation, where Nathan managed accounts and improved production processes. A Bachelor’s Degree in Arts (Japanese and Linguistics) was obtained from Macquarie University from 2007 to 2013.

Location

Vancouver, Canada

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Hootsuite

38 followers

Hootsuite helps customers harness the power of social to ignite their brand and business. As the global leader in social media management, Hootsuite powers social media for brands and organizations around the world, from the smallest businesses to the largest enterprises. Hootsuite’s unparalleled expertise in social media management, social insights, employee advocacy, and social customer care empowers organizations to strategically grow their brands, businesses, and customer relationships with social media.


Headquarters

Vancouver, Canada

Employees

1,001-5,000

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