Alissa Orber

Alissa Orber is a seasoned professional in customer success and implementation management, currently serving as the Founding Metro Service Manager at HopSkipDrive since August 2022, where strategic initiatives have resulted in a portfolio of over 100 clients with a perfect CSAT score. Previous roles include Founding Implementation Manager at HopSkipDrive, Customer Success Manager at Gemnote, and Implementation Manager at Convoso, among others, demonstrating a consistent track record in client onboarding, relationship management, and revenue generation across various companies. With a Bachelor's degree in Sociology from Hunter College, Alissa has cultivated extensive experience in enhancing customer satisfaction, leading teams, and managing significant responsibilities in operational and marketing capacities throughout a diverse career.