Andy Shanks

Director Support & Success at Hopsworks

Andy Shanks has a diverse work experience spanning over several years. Andy currently holds the position of Director Support & Success at Hopsworks since July 2022. Prior to this, they worked at Elastic as a Senior Director, Technical Support from November 2020 to February 2022, and as a Director, Technical Support from April 2017 to November 2020. Andy also has experience at Cloudmark, where they held various roles such as Senior Director Technical Services & Support, International from February 2016 to March 2017, Director - International Technical Support from April 2014 to January 2016, Manager - EMEA Support from July 2010 to March 2014, Senior Support Engineer from February 2009 to July 2010, and Support Engineer from February 2008 to February 2009. Andy Shanks also worked as a Customer Solutions Engineer at Bizanga from September 2007 to February 2008, and as a Senior Support Engineer at Openwave from 2003 to 2007.

Andy Shanks attended Queen's University Belfast from 1991 to 1997, where they obtained a Bachelor of Engineering (BEng) degree in Mechanical Engineering.

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Hopsworks

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We are Hopsworks - the Platform for Data-Intensive Artificial Intelligence with the industry's Python-centric Enterprise Feature Store. Funded in 2016 by the members of the Distributed Computing Group at KTH –Royal Institute of Technology and RISE SICS AB, aiming to provide the market’s go to Enterprise Data & AI platform. Our mission is to build the world’s most scalable, secure, reliable, efficient and human-friendly data-intensive machine learning platform to enable businesses to easily develop data and AI products that help their businesses thrive. Our vision is to enable the discovery of trustworthy, actionable insights in data and easily design and apply AI solutions to complex problems. 2017 : Winner of IEEE Scale challenge 2017 for HopsFS – 1.2m ops/sec 2018 : World’s first on-premises platform to support scale-out GPUs-as-a-Resource 2018 : World’s first Open Source Feature Store for Machine Learning 2019 : World’s most scalable POSIX-like file system in the Cloud, with multi-data center high availability and 1.6m ops/sec on Google Cloud Platform


Headquarters

Stockholm, Sweden

Employees

11-50

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