HotelPlanner.com
April Grantham currently serves as the Director of Operations at HotelPlanner, based at the company's global headquarters in West Palm Beach, FL, and reports directly to the Chief Operating Officer. April joined the company in 2013 as a Call Center Operations Manager. Since then, she has been given increased levels of responsibility overseeing larger teams. She now oversees the company's entire Customer Service department including multiple overseas call centers, contracting teams, escalations and fraud teams, hotel support teams, as well as special projects and event management. On the Sales side, April is a frequent contributor to affiliate sales calls and ongoing affiliate relationship management. She also manages the day-to-day business of running the West Palm Beach office.
April began her career as a child entrepreneur selling her handmade hair accessories to local businesses and hair salons, then onto Starbucks as an ASM and running the 2nd highest producing store in the state of Florida. April resides in West Palm Beach with a family history extending more than 100 years as settlers to South Florida area.
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HotelPlanner.com
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HotelPlanner.com was founded in 2002 by Tim Hentschel and John Prince, and has since achieved a global portfolio of over 50,000 hotels. According to Experian, the company is a top 50 travel site. HotelPlanner.com focuses its efforts on the group market to help clients select the right property for their event, combining technology with a highly experienced staff of professional meeting planners to deliver outstanding service. The company recently opened its APAC Headquarters in Singapore and is rapidly expanding its team of experienced meeting planners globally.