HotelPlanner.com
Steven Kless is an experienced professional in client success and technology solutions, currently serving as the Director of Client Success at HotelPlanner.com since January 2018, where responsibilities include enhancing traveler experiences and implementing web-based travel programs. Prior to this role, Steven held positions including Senior Technical Account Manager at Achieve and Software Development Engineer at the Florida Department of Transportation. Earlier in the career, Steven worked as a Senior Data Analyst at Bank of America and as an Account Manager. Steven holds a Bachelor of Business Administration in Accounting from the University of Central Florida, graduated in 2008.
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HotelPlanner.com
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HotelPlanner.com was founded in 2002 by Tim Hentschel and John Prince, and has since achieved a global portfolio of over 50,000 hotels. According to Experian, the company is a top 50 travel site. HotelPlanner.com focuses its efforts on the group market to help clients select the right property for their event, combining technology with a highly experienced staff of professional meeting planners to deliver outstanding service. The company recently opened its APAC Headquarters in Singapore and is rapidly expanding its team of experienced meeting planners globally.