Karen Sutton

Customer Service Representative at Hoya Corp

Karen Sutton, ABOC, brings 34 years of optical experience to her role as a Customer Service Representative at Hoya since July 2023, where responsibilities include assisting customers with order status and resolving issues related to job orders. Previously, Karen held positions in accounts receivable and optical billing at Eye Health Northwest and Oregon Eye Specialists, respectively, focusing on accurate and timely insurance billing for multiple optical shops. Additionally, Karen served as General Manager at LensCrafters, overseeing a $2 million retail store and managing a team of approximately 20 employees, while also handling various human resources functions. Prior experience includes retail and marketing management at La Mia Cucina. Educational background includes an Associate's degree in Marketing Mid Management from Boise State University and further studies at Portland State University.

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Hoya Corp

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HOYA Corporation is a diversified, multinational company and a supplier of high-tech and healthcare products. The Company's segments include Information Technology, Life Care and Other. The Information Technology segment consists of electronics-related products and imaging-related products. The Life Care segment comprises healthcare-related products and medical-related products. The Other segment includes design of information systems and other services. The Company utilizes various technologies, such as Glass Formation Technologies, Molding Technologies, Glass Melting Technologies, Polishing Technologies, Thin Film Technologies, Optics Design and Optomechatronics Technologies. The Company develops and offers business application software, enterprise resource planning (ERP) solutions, and Internet services. It offers VoiceText, which is speech synthesis software that can convert text data into human-like natural voice by analyzing grammatical structure of the text.


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Headquarters

Shinjuku-Ku, Japan

Employees

10,000+

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