HoYoverse
Troy Cui is a Content Management Specialist at HoYoverse, with previous experience as a Player Support Lead at Tencent and a Client Service Associate at TDCX. Troy has also held roles as Contact Center Operations Manager and Service Operations Executive at Certis, in addition to serving as a Changi Experience Supervisor at P-Serv Pte Ltd. Educational credentials include a Bachelor’s degree in Marketing and Psychology from James Cook University Singapore, and an Advanced Diploma in Digital Communication and Media/Multimedia from Yeungnam College of Science & Technology.
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HoYoverse
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At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as "Genshin Impact," "Honkai Impact 3rd," "Tears of Themis," and "Honkai: Star Rail," HoYoverse also launched the dynamic desktop software "N0va Desktop," the community product "HoYoLAB," and created a variety of products such as animations, comics, music, novels, and merchandise around our original Creative Concept. Adhering to our mission of "Tech Otakus Save the World," we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields. HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.