HUB2
Camille Biraben currently serves as Operations Director and Head of Customer Experience and Quality at HUB2, focusing on cash operations, service delivery, quality assurance, and team management since June 2023. Prior experience includes a role as Senior Project Manager at Jumia Cรดte d'Ivoire, and multiple positions at KeyOpsTech, where responsibilities involved digitalizing delivery processes and enhancing customer experiences in West Africa. Camille has also held leadership roles at L'Orรฉal and Amazon, managing large teams and ensuring operational excellence. Early career experiences include procurement and management roles within the hospitality and food industries. Camille holds a Master's degree in Management from EDHEC Business School and an International Master's in Hospitality Management from EADA.
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HUB2
๐๐จ๐๐ฎ โ ๐ง๐ต๐ฒ ๐ฆ๐บ๐ฎ๐ฟ๐ ๐ฃ๐น๐๐ด&๐ฃ๐ฎ๐ ๐ฃ๐น๐ฎ๐๐ณ๐ผ๐ฟ๐บ ๐๐ผ ๐๐ฟ๐ฎ๐ป๐ฐ๐ผ๐ฝ๐ต๐ผ๐ป๐ฒ ๐ช๐ฒ๐๐ ๐๐ณ๐ฟ๐ถ๐ฐ๐ฎ ๐ง ๐ข๐๐ฟ ๐ข๐๐๐๐ฅ - World-class, innovative & compliant tailor-made DFS solutions for leaders in West & Central Africa ยท Payment aggregation (mobile money, bank cards, bank account transfers, checks, cash) ยท Mobile money infrastructures ยท Crypto service payments ๐ง ๐ข๐๐ฟ ๐ ๐๐ฆ๐ฆ๐๐ข๐ก - Provide our customers with the smartest, safest & most efficient payment tools & consulting necessary to develop, secure and make their business thrive ๐ง ๐ข๐๐ฟ ๐๐ ๐๐๐ง๐๐ข๐ก - Tackle head-on payment challenges in our territory to create value and growth for the whole economic ecosystem in WeCA Our current #1 Priority : Transfer Reliability. ๐ง ๐ข๐๐ฟ ๐จ๐ฆ๐ฃ - a unique expertise based on experience + constant R&D approach : 1๏ธโฃ ๐ฝ๐๐จ๐ฉ-๐๐ฃ ๐๐ก๐๐จ๐จ ๐จ๐ค๐ก๐ช๐ฉ๐๐ค๐ฃ๐จ ๐ค๐ฃ ๐ง๐๐ก๐๐๐๐๐ก๐๐ฉ๐ฎ Because the amazing opportunities offered by Mobile Money in UEMOA / CEMAC mean nothing without world-class reliabilityโฆ โ ๐ช๐ฒ ๐ด๐๐ฎ๐ฟ๐ฎ๐ป๐๐ฒ๐ฒ ๐๐๐ฐ๐ฐ๐ฒ๐๐ ๐ฟ๐ฎ๐๐ฒ๐ ๐ผ๐ณ ๐ต๐ณ,๐ด% ๐ผ๐ป ๐ง๐ฟ๐ฎ๐ป๐๐ณ๐ฒ๐ฟ๐ (๐๐ ๐ฎ๐๐ฒ๐ฟ๐ฎ๐ด๐ฒ ๐ฒ๐ฌ% ๐ฎ๐บ๐ผ๐ป๐ด ๐ฐ๐ผ๐บ๐ฝ๐ฒ๐๐ถ๐๐ผ๐ฟ๐) ๐ฎ๐ป๐ฑ ๐ต๐ด% ๐ผ๐ป ๐ฃ๐ฎ๐๐บ๐ฒ๐ป๐๐ (๐๐ ๐ฎ๐๐ฒ๐ฟ๐ฎ๐ด๐ฒ ๐ฑ๐ฌ% ๐ฎ๐บ๐ผ๐ป๐ด ๐ฐ๐ผ๐บ๐ฝ๐ฒ๐๐ถ๐๐ผ๐ฟ๐) 2๏ธโฃ ๐ผ ๐ฉ๐ง๐ช๐ ๐ฉ๐๐ง๐ง๐๐ฉ๐ค๐ง๐๐๐ก ๐๐ญ๐ฅ๐๐ง๐ฉ๐๐จ๐ ๐๐ฃ๐ ๐ฉ๐๐ ๐ง๐๐๐๐ฉ ๐ฃ๐๐ฉ๐ฌ๐ค๐ง๐ ๐ฉ๐ค ๐จ๐ช๐ฅ๐ฅ๐ค๐ง๐ฉ ๐๐ฉ Our Mobile Money Operator (MMO) is implanted in 9 key countries that are shaping tomorrowโs Fintech in Africa ! ๐จ๐ฎ Ivory Coast ยท ๐ธ๐ณ Senegal ยท ๐จ๐ฒ Cameroon ยท ๐ง๐ซ Burkina Faso ยท ๐ง๐ฏ Benin ยท ๐ฒ๐ฑ Mali ยท ๐ฌ๐ณ Guinea ยท ๐น๐ฌ Togo ยท ๐ฌ๐ฆ Gabon 3๏ธโฃ ๐พ๐ค๐ข๐ฅ๐ก๐๐๐ฃ๐๐ฎ ๐๐จ ๐ฉ๐๐ ๐๐ก๐ฅ๐๐ & ๐ค๐ข๐๐๐ ๐ค๐ ๐ค๐ช๐ง ๐จ๐ฉ๐ง๐ช๐๐ฉ๐ช๐ง๐ Our organization is based on a fully compliant & transparent approach towards regulatory framework.