Calebe Ribeiro

Calebe Ribeiro is a skilled professional with extensive experience in product solution architecture, product marketing analysis, and technical support roles, currently serving as a Product Solution Architect at Huggy since May 2021. Calebe has expertise in chatbot development, conversation automation, API integrations, and communication strategy, along with a strong background in software incident analysis and documentation. Previous roles at Honeywell Safety & Productivity Solutions involved technical support for major companies, emphasizing continuous service improvement. Calebe holds a bachelor's degree in Information Systems and has foundational knowledge in Computer Science from Universidade Federal de Itajubá.