Jodi Shafer Foundation

Jodi Shafer is currently serving as a Business Systems Analyst, Lead at Huntington National Bank since April 2023. Prior experience includes roles as a Senior Solutions Analyst at Quest Software from 2018 to February 2023, where Jodi acted as a trusted advisor for clients, effectively communicating with technical and non-technical stakeholders, and successfully facilitating the migration of over 10,000 users and 2,000 applications. As a QA Analyst at DYNAMIT from December 2014 to January 2018, Jodi ensured high-quality solution delivery and developed test plans that led to long-term client contracts. Previous positions at KeyBank included directing a team of 25, reducing error rates through improved QA processes, and managing daily production issues in technical support roles. Jodi holds a Bachelor of Arts in Psychology from Hiram College and possesses an ITIL Foundation certification.