Huntswood
Richard Baker has over 15 years of work experience in risk, compliance, and advisory roles. Their most recent position was as the Head of Risk, Audit, and Compliance at Huntswood starting in February 2023. Prior to that, they worked as a Technical Advisor in Advisory Services at Huntswood from June 2022 to February 2023. Richard also served as the Head of FCA Compliance & MLRO at Tesco Mobile from January 2020 to June 2022. Before that, Richard worked at the Financial Conduct Authority, where they held various positions including Team Leader in the Lending & Intermediaries Department from October 2016 to December 2019, and Manager in the Consumer Credit Authorisations division from July 2015 to July 2016. Prior to that, they held roles at the Financial Ombudsman Service as a Manager from February 2013 to February 2014, and as an Adjudicator from October 2009 to February 2013. Richard began their career as a Project Management Officer at HBOS from December 2006 to September 2007.
Richard Baker attended Aylesbury Grammar School from 1998 to 2003. Richard then pursued a Bachelor of Arts degree in History at the University of Reading from 2003 to 2006. Following their undergraduate studies, Richard enrolled at Oxford Brookes University from 2007 to 2008, where they obtained a Diploma in Graduate Diploma in Law. Finally, Richard attended BPP Law School in 2008 and 2009 and completed a Legal Practice Course.
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Huntswood
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We are Huntswood. The people who put partnership first. A trusted team with the insight, expertise, and pace to create better outcomes for our clients, their customers, and the communities they are a part of. We deliver resourcing, outsourcing and advisory services from complaints to customer service, remediation to resilience – bringing together the people, processes and knowledge businesses need to succeed. Our ambition is to make a positive difference. It is what Huntswood has done since we opened our doors 25 years ago, and it is what every single one of us strives for today. We ensure the right people are in the right place at the right time – whether it is our dedicated team of Associates or our Board. Our outstanding track record of delivery, depth of our expertise and flexibility of our approach means we stand with our clients without question - working on their terms to share our insight whenever and wherever they need it. Standing with our clients as the landscape evolves and new challenges arise. Advising in times of change – offering ultimate flexibility to help clients create value and meet demand with confidence. We are Huntswood. Your trusted partner for better outcomes.