Huntswood
Terry Wilkinson has extensive experience in quality assurance and business verification within the financial services sector. Currently serving as a Quality Assurance Officer at Huntswood since February 2012, Terry conducts quality assurance checks for a major bank, focusing on past business reviews related to investments, protection, pensions, and mortgages. Previous roles include Complaints Remediation at Aviva, where Terry managed IFA compensation claims, and various positions at Momenta, including Remote Telephony Coach, providing coaching and feedback to telephony teams. Additionally, Terry worked as a Business Verification Officer at Intelligent Finance from 2012 to 2015, emphasizing business verification duties throughout that period.
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Huntswood
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We are Huntswood. The people who put partnership first. A trusted team with the insight, expertise, and pace to create better outcomes for our clients, their customers, and the communities they are a part of. We deliver resourcing, outsourcing and advisory services from complaints to customer service, remediation to resilience – bringing together the people, processes and knowledge businesses need to succeed. Our ambition is to make a positive difference. It is what Huntswood has done since we opened our doors 25 years ago, and it is what every single one of us strives for today. We ensure the right people are in the right place at the right time – whether it is our dedicated team of Associates or our Board. Our outstanding track record of delivery, depth of our expertise and flexibility of our approach means we stand with our clients without question - working on their terms to share our insight whenever and wherever they need it. Standing with our clients as the landscape evolves and new challenges arise. Advising in times of change – offering ultimate flexibility to help clients create value and meet demand with confidence. We are Huntswood. Your trusted partner for better outcomes.