Marco Balanzario

Marco Balanzario has extensive experience in the hospitality and technology sectors, currently serving as a Global Service Desk Level 2 Supervisor at Hyatt Hotels Corporation since 2016, with prior roles including Team Lead and Technician. Previous positions include Help Desk Support Specialist at Paradigm Technology, Assistant General Manager at Hilton Garden Inn, and Operations Manager at both Courtyard by Marriott and Fairfield Inn & Suites by Marriott. Marco holds an Associate's degree in Computer, Networks & Information Technology from the College of DuPage and multiple certifications, including CCNA and Cisco Security Network Engineer from the Cisco Networking Academy, as well as a Bachelor's degree in Business Administration and Economics from Cetis University.