Alan Tsang

Alan Tsang is an experienced telecommunications and customer service professional with a background in technical support and engineering. Currently serving as a Customer Service Engineer at Hyperoptic Ltd. since May 2021, Alan specializes in the installation of high-speed broadband services, maintaining high customer satisfaction while prioritizing health and safety. Prior roles include Technical Services Engineer at The Fidelity Group, where Alan handled installation and support of various telecommunication systems, and Product and Technical Manager at V4 Telecom, overseeing technical department operations and project management. Alan's extensive expertise spans multiple telecommunications products and services, reinforced by a solid educational foundation in engineering and eCommerce support.