i3D.net
Wim Sombroek is a seasoned professional with extensive experience in customer service, sales, and operational management. Currently serving as the Director of Customer Excellence at i3D.net since October 2021, Wim oversees the execution of customer-centric initiatives. Prior to this role, Wim held various positions at Telia Carrier, including Network Development Team Manager and Head of Market Management and Pricing, where responsibilities included coaching teams to enhance commercial effectiveness and market understanding. Additional experience includes serving as Sales & Operations Manager at Hurby and various managerial roles at TeliaSonera International Carrier and KPN, focusing on sales support, customer care, and continuous improvement.
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i3D.net
i3D.net is a leading provider of scalable hosting solutions for game studios and enterprises. Our unique infrastructure spans from Seattle to Sydney, Tokyo to Santiago, and everything in between. This high-performance network combined with our gaming expertise helps us to deliver low latency experiences across the globe. Since 2019, i3D.net is a proud member of the Ubisoft family, which allows us to help even more customers to deploy, manage and scale their games and applications across the globe. As game sector veterans, we know what it takes for a network to withstand heavy demands. We build out our network presence in data centers across the globe – from Moscow to Mumbai, Amsterdam to Seattle, and everything in between – bringing content closer to the users. And year on year, we continue to expand faster than ever, keeping some of the world's biggest games and WebRTC-based services online, and their users connected. Our team works hard on everything related to running our privately owned premium network, from opening new points-of-presence, setting up peering relationships, developing integral products like our unique ONE Hosting Platform, anti-DDoS protection, and serving our customers with expert help and advice. We're always trying to reach the next level. Whether that's as a business, or in a video game. And we encourage our team to do the same. Our company culture fosters an atmosphere of independent thought and self-reliance, based on mutual trust. Finally, we play even harder, in our office gym and bar, and with our lifetime access to Ubisoft games.