ibex. Pakistan
Murtaza Amir Khan has extensive experience in information technology procurement and call center management. Currently serving as Information Technology Procurement Manager at ibex. Pakistan since December 2018, Murtaza has progressed through various roles including Assistant Manager and Senior Associate in IT Procurement. Prior to this, Murtaza held a Supervisor position at QUBEE, overseeing call center operations, performance metrics, and team training. Murtaza's career began with roles in customer support and business development at companies such as Jazz and Telenor, complemented by a Bachelor of Commerce degree from Karachi University. Skills include managing procurement processes, call center operations, training development, and performance reporting.
ibex. Pakistan
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics. ibex leverages its diverse global team of over 35,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at talentibex.com and connect with us in the digital world.