ibex. Pakistan
Shahrukh Khan is an accomplished Principal Software Engineer at ibex and Senior Software Engineer at IBEX | Global Pakistan, with extensive experience in software development and project management. Previous roles include Team Lead Manager at FlexxApps, Research Scholar at Southeast University, and Manager (IT) at PPHI Sindh, where significant achievements included the implementation of a recruitment system and smart phone monitoring for healthcare staff. Shahrukh has also held positions as Senior Member Technical Staff at ITAPX SOLUTIONS and Programmer at Sindh Revenue Board, along with training responsibilities in Java and C#. Educational background includes a Master's degree in Computer Science from Southeast University and a Bachelor's degree in Software Engineering from the University of Sindh. Current research focuses on link prediction, recommendation systems, natural language processing, and deep learning, with publications in IEEE.
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ibex. Pakistan
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics. ibex leverages its diverse global team of over 35,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at talentibex.com and connect with us in the digital world.