ibex. Pakistan
Syed Ahmed Ali is an experienced Analytics Manager at ibex. Pakistan since July 2010, leading a multidisciplinary team of analysts and overseeing the generation of reports and dashboards for stakeholders. Syed has a strong background in data analysis and reporting, having previously held roles as a Senior Business Analyst and Business Analyst at SquareTrade, where responsibilities included developing analytical reporting systems and managing databases. Earlier professional experiences include positions as a Quality Analyst and Claim Specialist at SquareTrade, Account Manager at VIDIZMO, and CSR for SoftechWW and Ensign Communique. Syed holds an MBA in Marketing from Iqra University and a Bachelor's degree in Commerce from Karachi University.
ibex. Pakistan
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics. ibex leverages its diverse global team of over 35,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at talentibex.com and connect with us in the digital world.