ibex. Pakistan
Syed Ali Shaheen is currently working as a Lead Supervisor at ibex. Pakistan, where Syed Ali specializes in project management and the BPO industry. Syed Ali has previous experience working as a Team Coach for SquareTrade, a Back Office Specialist in supply chain/vendor management, and as an Executive Field Operations at wi-tribe Pakistan. Syed Ali Shaheen also has experience as a BSS Engineer, Operations Team Lead, Transmission Engineer, and BSS-Transmission Engineer in various companies before joining ibex. Pakistan. Syed Ali holds a Bachelor of Science degree in Telecommunications Engineering from the National University of Computer and Emerging Sciences.
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ibex. Pakistan
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics. ibex leverages its diverse global team of over 35,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at talentibex.com and connect with us in the digital world.