ibex. Pakistan
Talha Idrees is an experienced professional in business analytics and data reporting, currently serving as Assistant Manager - Business Analytics at ibex. Pakistan since March 2022 and as Reporting and Data Analyst at Equinix. Talha's responsibilities include providing business review reports to clients, identifying root causes for SLA breaches, and managing operational reporting for client services. Previous roles include Research Analyst and Corporate Finance Analyst at Ismail Iqbal Securities (Pvt.) Limited, as well as positions in banking including Processing Officer at United Bank Limited. Talha holds an MBA in Finance and a BBA in Economics and Finance from Iqra University. Proficient in tools such as MS Excel, Big Query, SQL Server, and Tableau, Talha has developed a strong skill set in analytics and reporting.
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ibex. Pakistan
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics. ibex leverages its diverse global team of over 35,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at talentibex.com and connect with us in the digital world.