Kamna Sidhpura

Manager - Digital Experience ( Training And Development at ICICI Lombard General Insurance

Kamna Sidhpura is a seasoned professional with 16 years of expertise in Project Management, Process Improvement, Business Analysis, and Client Relations. Currently serving as a Manager in Digital Experience at ICICI Lombard since May 2023, Kamna specializes in digital customer experience, automation, and process mapping. Prior to this role, Kamna worked at Tech Mahindra from September 2018 to May 2023 as a Business Analyst and Subject Matter Expert, focusing on the implementation of Robotics Process Automation solutions. Additionally, Kamna has experience as a Process Trainer, leading training initiatives for new employees, and has a solid foundation in customer service and team management from roles at Tech Mahindra Business Services. Kamna holds a Bachelor of Arts degree from the University of Mumbai and L S Raheja College of Arts and Commerce.

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