iCT Group Australia
Bhavana (Bhav) Sharma Vaishnav is an experienced IT professional with a strong background in service delivery and project management. Currently serving as Head of IT Service Delivery at iCT Group Australia since October 2022, Bhavana previously held the position of Senior Service Manager at Symbio and Project and Service Delivery Manager at Digital Armour Corporation, where responsibilities included leading technical teams and liaising with various internal stakeholders. Earlier roles included Application Support Engineer at Redcentric, providing 2nd line support, and Business Analyst at HSBC, focusing on requirements gathering and IT service desk operations. Bhavana holds a Bachelor of Technology in Computer Science from Jawaharlal Nehru Technological University.
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iCT Group Australia
iCT Group has been providing Information, Communications and Technology solutions for over 11 years and is a Telstra Business Gold Partner and a Gold Microsoft Partner, plus a Premier Cisco Partner. With solutions ranging from Telstra Business Systems Packages, Communication and Collaboration, Network Solutions, Managed Data Networks, Mobile Assets and Cloud Solutions, iCT Group is poised to service every aspect of your business. Our business also includes a comprehensive Managed IT Services and Cyber Security teams, delivering service streams across End User (Desktop), Microsoft 365, Phone Systems and Data Networks, Servers and Cyber Security. Our pricing plans are flexible and comprehensive and serviced by 100% based Australian staff. Our IT and Digital Services business consults across a number of areas including: digital technology, digital commerce, digital business, and learning & development. We have a talented and dedicated Bespoke Software Development Division supporting clients with B2C, B2B or enterprise applications across native iOS, Android or hybrid platforms. Our fourth division is Digital Transformation, where we help clients to apply new digital technologies to their business process systems (ERP, SCM, CRM, HRMS and BI) in order to profoundly change their employee empowerment, customer engagement or experience, optimise operations or transform their products. At iCT Group we apply a holistic approach to information, digital and communications technology. Our customers choose us and stay with us because we comprise professional people who utilise world-class products amidst trusted processes. Call us on 1300 255 428, email us at info@ictgroup.com.au or visit us online at www.ictgroup.com.au today.