Brian Williams

Head Of Customer Experience at ID-Pal

Brian Williams is an accomplished professional with extensive experience in customer experience and business development in the fintech sector. Currently serving as the Head of Customer Experience at ID-Pal since September 2017, Brian has played a pivotal role in the company's digital identity verification solutions. Prior to this, Brian held various management positions, including General Manager for both Ireland and Belgium at Core Telecom International and self-employed consultant at Roundpeg Consultancy, focusing on business and marketing strategies. Brian's earlier roles included leading the gift card business in Ireland for alphyra and serving as Group Marketing Manager, where responsibilities included brand development. Academic qualifications include an MBA from University College Dublin and certifications in project management and digital marketing.

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ID-Pal

ID-Pal is an award-winning, ISO 27001 and ISO 9001-certified identity verification solution powered by 100% AI technology, offering real-time identity verification and zero access to customer data. The platform combines biometric, document, and database checks in one GDPR-compliant solution. Available out-of-the-box, as an API/SDK, or through Salesforce AppExchange integration, ID-Pal offers global coverage of over 7,000 identity documents and 200 verified address data sources, supporting clients across 200 countries and jurisdictions. ID-Pal’s accolades include: • Best Financial Crime Solution award, 2024 RegTech Insight Awards USA • Security Innovation of the Year, 2024 Payments Awards • Best RegTech Solution, 2024 MPE Awards (Berlin) • Digital ID Tech of the Future, 2024 PayTech Awards (London) • Member of the RegTech 100 List for 2024


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51-200

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