Richard Coltart

Richard Coltart is an accomplished professional with extensive experience in customer support and service operations, currently serving as Head Of Customer Support at IDBS since July 2017. Prior to this role, Richard Coltart spent over 11 years at BP in various capacities, including Global Service Centre Technology Solution Architect and Customer Service Project Manager, where notable achievements include leading the migration of over 70 businesses into BP’s Global Business Services Division and implementing customer experience strategies for a global network of contact centres. Richard Coltart's earlier roles include Trade Marketing Manager at Castrol and Marketing Projects Manager at BP Chemicals, with a background in sales and marketing strategies across multiple industries. Richard Coltart holds a Bachelor of Science (BSc) in Environment and Business from Cranfield School of Management.