Jose Franco

Jose Franco has over a decade of experience in technical support, currently serving as a Technical Support Specialist at Donuts Inc. since October 2013, where responsibilities include troubleshooting issues related to POP3, FTP, HTML, and DNS, as well as providing account assistance to retail and reseller customers. Previously, Jose worked at PayPal from September 2006 to August 2013 as a Merchant Technical Support, where dedicated support was provided to merchants integrating PayPal products into their websites, including installation and setup of payment interfaces and APIs. Educational qualifications include a Higher Diploma in Web Technologies from National College of Ireland, an Advanced Diploma in Web Development from Dublin Business School, and a Certificate in Computer Technology from School of Technology Cartagena, Colombia.