IDFC FIRST Bank
Swapnil Musale is a seasoned professional with extensive experience in call center and customer service management. Currently serving as a Senior Manager at IDFC FIRST Bank since May 2022, Swapnil specializes in cross-sell management, vendor management, and product management. Previously held the position of Manager at HDFC Life from February 2019 to April 2022, focusing on upselling and lead generation. Swapnil's career also includes roles such as Contact Center Manager at Kaya Limited and Customer Service Lead at Nature's Basket Limited. Earlier positions at Naaptol Online Shopping Pvt. Ltd and Eureka Outsourcing Solutions Pvt Ltd involved leadership in call center operations and team management. Swapnil holds a B.COM degree in Accounts and Economics from the University of Mumbai, completed in 2006.
This person is not in the org chart
This person is not in any teams
IDFC FIRST Bank
33 followers
IDFC FIRST Bank was founded by the merger of IDFC Bank and Capital First in December 2018. The Bank provides a range of financial solutions to individuals, small businesses and corporates. The Bank offers savings and current accounts, NRI accounts, salary accounts, demat accounts, fixed and recurring deposits, home and personal loans, two wheeler loans, consumer durable loans, small business loans, forex products, payment solutions and wealth management services.