IDI Billing Solutions
Carmen DeFeo has held various leadership roles in customer relations, account management, and service delivery throughout their career. Carmen has a strong track record of ensuring customer satisfaction and driving strategic initiatives to meet business objectives. Carmen has experience in the telecommunications and banking industries, showcasing their expertise in managing customer touchpoints and improving operational processes. Carmen holds a BA in Economics from the University of Rochester.
IDI Billing Solutions
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IDI Billing Solutions is a global provider of cloud-based Billing and OSS solutions for Communications Service Providers. IDI's Billing as a Service™ includes its award-winning CostGuard® application, expert back-office and professional services, and a highly secure cloud-hosted platform. Together, these complementary services offer CSPs the tools to quickly monetize their services and streamline operations related to selling, activating and billing customers. IDI delivers a premier and trusted partnership with a proven return on investment for growth-oriented businesses engaged in wireline, fiber, mobile, MVNO, cloud and convergent markets.