IDI Billing Solutions
Jeanne McDowell has extensive experience in account management and customer support. Currently serving as an Account Manager at IDI Billing Solutions since January 2007, Jeanne has cultivated skills in client relations and account management strategies. Prior to this role, Jeanne was the Manager of Customer Support Systems at First Cellular of Southern Illinois/Alltel from April 1993 to January 2007, where responsibilities included overseeing customer service operations. Jeanne pursued higher education at Southern Illinois University, Carbondale, between 2004 and 2006.
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IDI Billing Solutions
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IDI Billing Solutions is a global provider of cloud-based Billing and OSS solutions for Communications Service Providers. IDI's Billing as a Service™ includes its award-winning CostGuard® application, expert back-office and professional services, and a highly secure cloud-hosted platform. Together, these complementary services offer CSPs the tools to quickly monetize their services and streamline operations related to selling, activating and billing customers. IDI delivers a premier and trusted partnership with a proven return on investment for growth-oriented businesses engaged in wireline, fiber, mobile, MVNO, cloud and convergent markets.