IDI Billing Solutions
Rachael Zappia is currently the Vice President of Human Resources at IDI Billing Solutions. Rachael has been with the company since May 2012 and is also a Crucial Conversations Certified Trainer. Prior to their role at IDI Billing Solutions, Rachael worked as an HR Generalist at Mercer from October 2007 to 2012, focusing on Information Product Solutions and Workforce Communication & Change. Rachael holds a B.S. in Marketing from Penn State University and an M.Ed in Counseling from Loyola University Maryland.
IDI Billing Solutions
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IDI Billing Solutions is a global provider of cloud-based Billing and OSS solutions for Communications Service Providers. IDI's Billing as a Service™ includes its award-winning CostGuard® application, expert back-office and professional services, and a highly secure cloud-hosted platform. Together, these complementary services offer CSPs the tools to quickly monetize their services and streamline operations related to selling, activating and billing customers. IDI delivers a premier and trusted partnership with a proven return on investment for growth-oriented businesses engaged in wireline, fiber, mobile, MVNO, cloud and convergent markets.