IFS
John Sameera has over a decade of experience at IFS, beginning as a Trainee Software Engineer at IFS R&D International and progressing to the position of Senior Manager, Global Support. In the current role, John leads the North America Shift Team within the Global Support Delivery organization, ensuring effective coverage and case resolution. Previous roles include Lead Software Engineer and Senior Software Engineer, where responsibilities encompassed customer support leadership and technical development, including the upgrade of IFS application customizations. John holds a Bachelor's Degree in Computer Science from the University of Colombo School of Computing.
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IFS
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IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, maintain assets, and manage service-focused operations. We offer applications that enable companies to respond quickly to market changes and use resources in a more agile way to achieve better business performance and competitive advantages. IFS’s products are known for being user friendly, modular in their design and flexible enough to support the customers in their way of working according to their established processes.