Jeff Borlaza

Jeff Borlaza is an experienced professional in technical product support and customer service, currently serving as a Senior Technical Product Specialist in Cx Support at Ignition since March 2016. Previously, Jeff held various roles at Ignition including Quality Representative for Support & Setup, Team Lead for Customer Support, and Customer Support. Prior to Ignition, Jeff worked at TradeGecko from August 2014 to March 2016 as a Senior Customer Support Advocate and Support QA, as well as a Customer Support Advocate. Jeff’s career began at Convergys from January 2012 to August 2014, where responsibilities included Communication Coach and Customer Service Specialist, following an earlier position at Teleperformance as a Technical Support Representative in 2008. Jeff holds a Bachelor's degree in Information Technology from Informatics International College, earned between 2007 and 2011.