IGT Solutions
Alexis Moreno Requena is an experienced professional in customer operations and management, currently serving as a Senior Manager at IGT Solutions since July 2019, where responsibilities include leading a team to meet performance goals and manage client relationships, particularly with eDreams. Previously, Alexis held various positions at eDreams ODIGEO from October 2004 to July 2019, concluding as a Senior Team Leader overseeing a team of 200 agents and ensuring achievement of business KPIs. Early career experiences include roles at TRACOINSA SYSTEM UK LTD as an Inplant Specialist for corporate travel, and at various travel agencies, gaining foundational skills in customer service and travel management. Alexis holds a degree in Flight Attendant training from Formatic Barna and has completed tourism studies at Ata Barcelona tourism school.
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IGT Solutions
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IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries.