BP

Baylor Peak

Customer Onboarding And Delivery Manager at Illuma Labs

Baylor Peak has over 24 years of work experience, beginning in 1997 at Accenture as a Workforce Management/IntraDay Operations Analyst and a Call Center Specialist. In 2010, they joined the Government as an Enterprise Agent Coordination Team/Enterprise Intraday Operations Manager, managing development projects to meet business requirements and goals, consulting and coaching to project team members and other stakeholders, and collaborating and managing projects for analysts, designers, and system owners in the testing of new software programs and applications. In 2018, they joined Thinkaholics as a Senior Business Analyst, Project Manager, fulfilling a critical role orchestrating, managing, and facilitating complex projects and programs with a focus on meeting the needs of clients and meeting deliverables. Baylor currently works at Illuma as a Scrum Master/Agile Coach/Project Manager.

Baylor Peak attended The Art Institutes from 1992 to 1994. Baylor also holds certifications in A+, MCE, and Six Sigma.

Location

Dallas, United States

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Illuma Labs

Illuma Labs delivers real time voice authentication solutions for global customers.


Employees

11-50

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