Illumina
Lisa Hansen is a seasoned professional in customer engagement with extensive experience in managing and enhancing programs at leading companies. Currently serving as Senior Manager for Customer Engagement at Illumina, Lisa launched the company's first Executive Briefing Center and implemented crucial operational procedures. Previously at Teradata, Lisa successfully transitioned the executive briefing program to a virtual format during the COVID-19 pandemic, achieving notable customer satisfaction results. Other roles include Project Manager at Leidos, where Lisa received recognition for innovative problem-solving, and Office Manager at SAIC, where operational productivity was enhanced under Lisa's leadership. Lisa's background in sales and marketing consulting further highlights expertise in customer relationship development and digital marketing strategies. Academic credentials include a degree in Communications from George Mason University.
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Illumina
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Illumina applies innovative technologies and revolutionary assays to the analysis of genetic variation and function.