Kimmi J.

Support Operations Manager at Illumio

Kimmi J. is a seasoned professional in support operations, currently serving as Support Operations Manager at Illumio since May 2019, following progressive roles including Senior Support Operations Analyst and Support Operations Analyst. Prior experience spans over a decade at Riverbed Technology, where Kimmi J. held multiple positions culminating in Senior Customer Care Analyst, contributing to global support teams and managing licensing and fulfillment cases. Responsibilities included customer issue resolution, data management, and team training. Earlier roles include contract management at Solera | Audatex and data entry at Genentech. Kimmi J. holds a Bachelor of Arts in Digital Communication and Media/Multimedia from California State University Hayward, earned between 2001 and 2006.

Location

San Francisco, United States

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Illumio

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Illumio, the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world’s leading organizations to strengthen their cyber resiliency and reduce risk.    


Employees

201-500

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