IM Digital
Jeff Cooney has a diverse work experience spanning multiple positions and companies. Jeff has held leadership roles such as Vice President of Operations at IM Digital, where they oversaw company operations, managed technology systems, and tracked finances. Jeff also served as the Vice President of Product Delivery, leading project delivery for remote software development teams and performing solution specialist duties for clients.
Prior to that, Jeff worked at Radial Inc. as the Director of Software Development and later as the Senior Manager of Omnichannel Software Development. In these roles, they led development organizations, managed the full SDLC, and played a pivotal role in product ownership and Agile adoption.
Before joining Radial Inc., Jeff worked at VendorNet as the Head of Operations (Interim) and the Director of Software Development. Jeff was responsible for stabilizing operations, developing budgets, and defining product roadmaps.
Jeff's earlier experience includes roles at VendorNet as the Manager of Quality Assurance and Product Support, where they managed testing and support efforts, and as the Client Services Account Manager, where they oversaw project lifecycles and provided training and support to customers.
Overall, Jeff Cooney has a strong background in operations management, software development, project delivery, and client services, with extensive leadership experience.
Jeff Cooney holds a Master of Science (MS) degree in Management from the University of Florida - Warrington College of Business, which they obtained from 2002 to 2003. Jeff also has a Bachelor of Science (BS) degree in Computer Engineering from the University of Florida, which they completed from 1997 to 2002. Additionally, Jeff Cooney acquired a Certificate in Sales Engineering from the University of Florida in the period of 2001 to 2002. Furthermore, they have obtained various certifications, including the Certified Agile Leader from Scrum Alliance in September 2023 and the Agile Team Facilitation certification from ICAgile in 2023. Jeff Cooney also holds certifications such as Advanced Certified ScrumMaster from Scrum Alliance in August 2021, Accredited Professional - Order Management Administrator from Salesforce in October 2021, Certified Agile Leadership I from Scrum Alliance in 2020, Lean Six Sigma Yellow Belt (ICYB) from The Council for Six Sigma Certification (CSSC) in 2020, Certified ScrumMaster (CSM) from Scrum Alliance in August 2020, Certified Scrum Product Owner (CSPO) from Scrum Alliance in August 2020, and PMI Agile Certified Practitioner (PMI-ACP) from the Project Management Institute in February 2017.
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IM Digital
IM Digital is an eCommerce focused digital agency and systems integrator. We provide consulting, creative, and development for retailers that help them implement enterprise technology and state-of-the-art solutions. As a certified Adobe, Shopify Plus, Salesforce, and BigCommerce Solution Partner agency, we help you harness the power of the world’s leading e-Commerce platforms to create powerful online shopping experiences that are secure, stable and scalable. Our results-driven developers, designers and consultants offer a broad range of services, including integrations, full site buildouts, custom development, and design. We also specialize in creative and branding. We don’t just make your business more profitable. We also make it faster, leaner and more engaging to end users. For more than a decade, we have honored — and celebrated — the complexity of building e-Commerce solutions that make our customers’ (and their customers’) lives easier. We’ve helped brands big and small increase their revenue, lower their expenses and streamline their entire business operations. There’s no secret formula. We simply go out of our way to understand your goals and then use cutting-edge technology to help you achieve them. When you team up with IM Digital, you’ll love our dedication to providing personalized service. Our team is obsessed with understanding each client’s unique voice, as well as their specific needs, challenges and goals. Trust us to help you create an online retail experience that’s as unique as your brand. IM Digital is based in Boca Raton, FL with offices in New York City. Contact us today to learn how to improve the user experience and increase the lifetime value of each customer.