Imparta
Adele Hartland is a seasoned professional with extensive experience in coaching and leadership development. As the Managing Director and Master Coach at Lacuna Coaching Ltd since June 2017, Adele specializes in executive, life, and team coaching, focusing on personal and professional development. Additional roles include Sales Training Facilitator at Imparta, Mind Mentor at Quality Mind Global, Certified DISC & Motivators Practitioner at Assessments 24x7, and Career Transition Coach at Lee Hecht Harrison. Adele's expertise also extends to mental health support as a Mental Health First Aider with MHFA England and leadership coaching with Engage & Grow Global. Previous positions include Director of Operations and various roles at Aspect Maintenance Ltd. Adele holds a Professional Certificate in Management from The Open University and additional certifications in Change Management and PRINCE2.
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Imparta
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Imparta is a global leader in performance improvement for customer-facing teams, including sales and account management, negotiation, business acumen, customer success, customer experience, and sales management and leadership. The modular Imparta ecosystem includes three elements, developed over 25 years of research and experience with leading global organisations: 1. Agile Sales Methodology. Imparta’s research-based sales methodology equips salespeople at all levels to adapt to each buying situation, and to execute in a highly effective way, balancing Insight, Influence and Trust. 2. Agile Change Process & Deployment. Our agile change process and deployment model deliver the right training, at the right time, at a global scale, in a variety of formats, and in a way that sticks. 3. Sales Technology. Our powerful, modular software includes an advanced LXP (i-Coach®), an assessment engine, and CRM-based application tools enhanced by AI. Whether you need to plug a gap in your existing training, provide self-paced learning, or build an entire Sales, CX or Leadership Academy, get in touch.