Imparta
Chiara Di Paolo is a Senior Project Manager at Imparta since July 2022. Prior to that, Chiara worked as a Project Manager at the University of Bedfordshire from February 2017 to July 2022, where Chiara managed the ERDF-funded Productivity Escalator programme. Chiara also has experience as a Contract Management Officer and Business Project Officer at Chargemaster Plc from June 2015 to February 2017. In addition, Chiara worked as a Customer Services Agent at Chargemaster Plc and as a Copywriter freelance from 2014 to August 2015. Chiara holds a Bachelor's degree in English Literature from Loughborough University.
Imparta
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Imparta is a global leader in performance improvement for customer-facing teams, including sales and account management, negotiation, business acumen, customer success, customer experience, and sales management and leadership. The modular Imparta ecosystem includes three elements, developed over 25 years of research and experience with leading global organisations: 1. Agile Sales Methodology. Imparta’s research-based sales methodology equips salespeople at all levels to adapt to each buying situation, and to execute in a highly effective way, balancing Insight, Influence and Trust. 2. Agile Change Process & Deployment. Our agile change process and deployment model deliver the right training, at the right time, at a global scale, in a variety of formats, and in a way that sticks. 3. Sales Technology. Our powerful, modular software includes an advanced LXP (i-Coach®), an assessment engine, and CRM-based application tools enhanced by AI. Whether you need to plug a gap in your existing training, provide self-paced learning, or build an entire Sales, CX or Leadership Academy, get in touch.