Imparta
Clare Hughes is an experienced professional in learning and consultancy, currently serving as Head Of Consultancy at Imparta since September 2014, where Clare collaborates with customers to design robust learning experiences. Prior roles include Senior Principal Consultant, Associate Development Consultant at Impact Associates Ltd, and Accredited Facilitator at the National Skills Academy for Hospitality, delivering qualifications in customer service. Clare has also contributed as Associate Consultant at The Procter Consultancy and Director at Butterfly Consultancy, promoting cultural change and management improvement. Previous experience includes Employment Projects Co-ordinator at City College Norwich, Learning Consultant, and Training & Competence Manager at the Royal Bank of Scotland, demonstrating a strong background in training, project management, and stakeholder engagement. Clare's educational credentials include attendance at City College Norwich and the Institute of Financial Services.
Imparta
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Imparta is a global leader in performance improvement for customer-facing teams, including sales and account management, negotiation, business acumen, customer success, customer experience, and sales management and leadership. The modular Imparta ecosystem includes three elements, developed over 25 years of research and experience with leading global organisations: 1. Agile Sales Methodology. Imparta’s research-based sales methodology equips salespeople at all levels to adapt to each buying situation, and to execute in a highly effective way, balancing Insight, Influence and Trust. 2. Agile Change Process & Deployment. Our agile change process and deployment model deliver the right training, at the right time, at a global scale, in a variety of formats, and in a way that sticks. 3. Sales Technology. Our powerful, modular software includes an advanced LXP (i-Coach®), an assessment engine, and CRM-based application tools enhanced by AI. Whether you need to plug a gap in your existing training, provide self-paced learning, or build an entire Sales, CX or Leadership Academy, get in touch.