Imparta
Michelle Dunkley is a Senior Project Manager at Imparta since April 2023. Previously, Michelle held positions as a Senior Engagement/Project Manager at VantagePoint Performance from December 2015 to September 2023, and as a Freelance Editor, Researcher, and Social Media Professional from 2000 to 2015. Michelle also worked as an Event Coordinator and Liaison Officer at the Royal National Institute for the Blind from 1988 to 1989, and as a UK Editorial Coordinator and American Editor at Guinness World Records from July 1989 to January 1994. Michelle holds a BA in English from the University of Waterloo, obtained in 1987.
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Imparta
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Imparta is a global leader in performance improvement for customer-facing teams, including sales and account management, negotiation, business acumen, customer success, customer experience, and sales management and leadership. The modular Imparta ecosystem includes three elements, developed over 25 years of research and experience with leading global organisations: 1. Agile Sales Methodology. Imparta’s research-based sales methodology equips salespeople at all levels to adapt to each buying situation, and to execute in a highly effective way, balancing Insight, Influence and Trust. 2. Agile Change Process & Deployment. Our agile change process and deployment model deliver the right training, at the right time, at a global scale, in a variety of formats, and in a way that sticks. 3. Sales Technology. Our powerful, modular software includes an advanced LXP (i-Coach®), an assessment engine, and CRM-based application tools enhanced by AI. Whether you need to plug a gap in your existing training, provide self-paced learning, or build an entire Sales, CX or Leadership Academy, get in touch.