Imparta
Richard Barkey has a background in engineering and business, having earned a MA in Engineering from the University of Cambridge in 1985 and an MBA from Harvard Business School in 1990. Richard has worked at Racal as a Design Engineer & Projects Officer, and at McKinsey & Co. in various roles before founding Imparta Ltd. in 1997. As the Founder & CEO of Imparta, Richard has led the company to global success in sales and customer success/experience training and performance improvement.
Imparta
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Imparta is a global leader in performance improvement for customer-facing teams, including sales and account management, negotiation, business acumen, customer success, customer experience, and sales management and leadership. The modular Imparta ecosystem includes three elements, developed over 25 years of research and experience with leading global organisations: 1. Agile Sales Methodology. Imparta’s research-based sales methodology equips salespeople at all levels to adapt to each buying situation, and to execute in a highly effective way, balancing Insight, Influence and Trust. 2. Agile Change Process & Deployment. Our agile change process and deployment model deliver the right training, at the right time, at a global scale, in a variety of formats, and in a way that sticks. 3. Sales Technology. Our powerful, modular software includes an advanced LXP (i-Coach®), an assessment engine, and CRM-based application tools enhanced by AI. Whether you need to plug a gap in your existing training, provide self-paced learning, or build an entire Sales, CX or Leadership Academy, get in touch.