Jourdyn Lasalvia

Jourdyn LaSalvia is a seasoned content strategist with extensive experience in digital content management and self-service support. Currently serving as a Senior Content Strategist at Included Health, Jourdyn specializes in enhancing AI-powered chatbot experiences. Prior to this, Jourdyn held the position of Manager of Self-Service Content at Disney Streaming, leading a team focused on global content for major streaming platforms. Earlier roles include Digital Content Editor and Writer at Hulu, where Jourdyn developed editorial standards and optimized customer support content. Additional experience includes community engagement at Omaze and editorial work with Her Campus Media. Jourdyn holds a Bachelor of Science degree in Communication from Ohio University.