Incognia
Rafael Veiga is a highly experienced customer success professional currently serving as a Specialist Customer Success Manager at Incognia, where significant achievements include a 51% cost reduction in facial biometric authentication and a 90% reduction in fraud losses. Previously held roles include Senior Customer Success Manager and Customer Success Manager at In Loco, where Rafael led cross-functional projects to enhance user experiences and utilized data analytics to optimize service offerings. Early career experience includes the position of Sales Director at the Centro Integrado de Tecnologia da Informação, driving a 63% increase in annual revenue through innovative sales strategies. Rafael holds a degree in Information Technology Management from FIAP and has studied Economics at the Universidade Federal de Pernambuco.
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Incognia
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Incognia is a privacy-first location identity company that provides frictionless mobile authentication to banks, fintech and mCommerce companies, for increased mobile revenue and lower fraud losses.