Shilpi Frank

Shilpi Frank, MBA CSPO, serves as a Senior Product Owner at InComm Payments since June 2017, where responsibilities include partnering with stakeholders to build product requirements, managing product backlogs, and collaborating with Agile development teams. Previously, Shilpi held positions as a Business Consultant at Cognizant and a Lead Business Analyst at Florida Power & Light Company, focusing on digital transformation and customer satisfaction initiatives. Shilpi launched a successful website redesign and trained teams in Agile methodologies. Earlier experience includes roles as a Graduate Research Assistant at the University of Missouri, a Web Marketing Intern at McAfee, and a Business Analyst and Developer at Information Mosaic Software Pvt Ltd. Educational credentials include an MBA in Management and Marketing from the University of Missouri-Columbia and a BTech in Electronics and Communication from Guru Gobind Singh Indraprastha University.