Homero Cuevas

Homero Cuevas is an experienced professional currently serving as a Product Support Specialist II at Shippo since May 2024, where responsibilities include providing advanced support for shipping platforms, troubleshooting issues, and collaborating with cross-functional teams. In addition, Homero acts as the Localization & Captioning Manager and Editor for inCruises® since January 2022, focusing on creating and editing subtitles for video productions. Prior roles include Player Support Escalation Specialist at 5CA, where strategic solutions for high-quality support were developed, and Subtitle Editor at IYUNO Media Group, translating and proofreading content. Homero has a background in interpreting and account management, with a Bachelor's degree in Communication and Media Studies from Tecnológico de Monterrey.